Wednesday, January 18, 2017

Issues / Problems

This post is just a place for issues / problems /discussion, should they arise.

6 comments:

  1. Anyone else having issues downloading from Discover? Just got an error today saying "You don't have permission to access "http:\\ofx.discovercard.com\" on this server. Not sure if this is a temporary glitch, or a change in protocol. Will watch for a bit before acting...

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  2. I've been having problems with Discover all this week.... I am getting an HTTP error 403, which is a "forbidden" error, and not being able to connect...

    Harold

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  3. I posted the same comment on my blog too. I haven't had any success by calling their customer service web support. It is difficult to get routed to the right tech support person that can resolve the server issue. I tried claiming I use Quicken, and they say it's their problem. Then I tried saying I use Microsoft Money and they say "we don't support that program". Looking at a QFX file from web downloads doesn't offer much help but it does list the FID as 9625 instead of 7101.

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  4. From the Moneydance forum at
    http://help.infinitekind.com/discussions/online-banking/4953-discover-downloads-stopped-working

    Quoting:
    Posted by robf on Feb 24, 2017 @ 11:03 AM

    robf's Avatar
    I HAVE THE SOLUTION!

    The HTTP request User Agent header has changed. In my code (I'm not using Moneydance but my own creation), the Discover server used to accept this header: httpReqst.UserAgent = "httpclient"

    Now, if I comment out that header or set httpReqst.UserAgent =null I can download from Discover; if it's left uncommented I get the 403 Forbidden error

    The Moneydance software guys (and gals) should update their OFX request with this change for Discover. Be warned, other institutions, such as TD Bank, require the UserAgent header to be set.

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    Replies
    1. Sounds promising. I'll look into it for the scripts... hopefully this weekend. Thanks Andrew!

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    2. Hi Robert,

      Thank you for your attention to this matter.
      Here are some direct links to the posts from robf on the Moneydance forums regarding his findings with Discover.

      http://help.infinitekind.com/discussions/online-banking/4953-discover-downloads-stopped-working#comment_42026919

      http://help.infinitekind.com/discussions/online-banking/4953-discover-downloads-stopped-working#comment_42027042

      http://help.infinitekind.com/discussions/online-banking/4953-discover-downloads-stopped-working#comment_42027064

      HTH -Kevin N.

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